Website terms of use

Accurate as at 31 October 2026

Who we are

This website is owned by DataSIM Limited, registered in England and Wales (company number 06789184), at BrightWater House, Market Place, Ringwood, Hampshire, BH24 1AP. Contact us or call 03700 11 90 10.

By using this site you agree to these terms. If you don’t agree, please don’t use it.

Using the site

You’re welcome to use the site to learn about our services, get a quote, open an account and order. Please don’t:

• try to get into parts of the site, our systems or other people’s accounts that you’re not allowed into
• copy large parts of the site, or collect its content with automated tools, for use elsewhere
• upload or send anything harmful, such as viruses, or anything unlawful

If you open an account, keep your login details safe and tell us straight away if you think someone else has used them.

Information on the site

We work hard to keep the site accurate, but it’s general information, not advice for your project. In particular:

• Technical articles explain how things usually work. Networks, devices and countries vary, so check with us before relying on them for a design decision.
• Network switch-off dates are set by each operator and can change. Each page shows the date it was last checked.
• Prices on the site are indicative, depend on volume and coverage, and aren’t an offer. Your actual price is the one in your quote or account. If you’re already a customer, your contract sets your tariffs, not the website.
• Coverage and technology depend on the network, the location and the device.
• Alarms and safety-critical uses. No mobile connection can be guaranteed everywhere or all the time. If your devices protect people or property, they need a backup route, and your contract sets out what we’re responsible for.

Orders and services

If you buy from us, your contract applies as well as these terms, and so will our terms of sale once the Shop opens. If they differ from these terms, they take priority.

Our content

The words, graphics, logos and designs on this site belong to us or are used with permission. Other companies’ names and logos belong to them. You can share links to our pages and quote short extracts with a credit, but please don’t reuse our content in any other way without asking.

Links to other sites

We link to other sites, such as regulators and standards bodies, for information. We’re not responsible for their content.

Liability

We don’t guarantee the site will always be available or free of errors. As far as the law allows, we’re not liable for any loss from using the site or relying on its content. Nothing in these terms limits our liability for death or personal injury caused by negligence, for fraud, or for anything else that can’t be limited by law.

Changes

We may update these terms. The date at the top shows when they last changed.

Law

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction.